Last updated: 10 June 2026
This policy explains what information Flip ("we", "us") collects when you use the Flip web app at whattheflip.app, how we use it, and your rights under the EU General Data Protection Regulation (GDPR).
Flip is operated by an individual sole operator based in the Netherlands. For any questions about this policy or to exercise your data rights, contact: hello@whattheflip.app.
Flip does not have user accounts, does not use any analytics or tracking, and does not set advertising or tracking cookies. We collect almost nothing about you. The little we do store stays in your browser session and disappears when you close your browser.
Flip stores a small amount of information to make the app work, using a single browser session cookie. This includes:
This information is stored in a signed, server-side session cookie. The cookie is HttpOnly (it cannot be read by scripts in your browser), sets no explicit expiry, and is therefore deleted automatically when you close your browser. We do not link this information to your identity, because Flip does not ask for or store your name, email, or any account details.
Flip sets exactly one cookie: a session cookie used only to remember your basket and app state during your visit. It is strictly necessary for the app to function and contains no tracking or advertising data. Because it is essential and stores no personal identifiers, it does not require a consent banner under GDPR/ePrivacy rules. It is automatically removed when you close your browser.
To look up products and generate explanations, Flip sends certain information from our server (not from your browser) to the following services:
These transfers contain product queries, not personal data about you. Each of these providers operates under its own privacy policy.
Where any limited processing occurs, our legal basis under GDPR is our legitimate interest in operating the app and providing the service you have requested, and — for the strictly necessary session cookie — the necessity of that cookie for the app to function.
Session data (your basket and app state) exists only for the duration of your browsing session and is deleted when you close your browser. We do not maintain a database of users or retain personal information after your visit ends.
Flip does not currently process any payments or collect payment information.
Flip does not currently collect email addresses or operate user accounts. You can use the app without providing any personal details.
Under GDPR you have the right to access, correct, or erase any personal data we hold about you, to object to or restrict processing, and to lodge a complaint with a supervisory authority (in the Netherlands, the Autoriteit Persoonsgegevens). Because Flip does not store personal data beyond your temporary session, in practice there is little for us to hold — but you can contact us at hello@whattheflip.app with any request.
Flip is not directed at children under 16 and we do not knowingly collect data from them.
We may update this policy as Flip evolves. The "Last updated" date at the top reflects the most recent change. Significant changes will be noted on this page.